Customer Appreciation Price Matching

As a consumer ourselves nothing is worst than coming home with a new item and feeling like you have been taken advantage of because it was half the cost some place else. As a retailer I have come to find out that many things play a big part into why price difference might happen from store to store.

We have tried very hard to partner with brands and companies who have good morals along with good products. We look for companies who have set pricing for online sales and do not undercut their brick and mortar or allow other large companies to knock out the little guy. We want to work with ethical company and people. This is why we prefer to partner with other local small business owners and artisans where ever we can.

As most retailers who are privately owned will tell you not matter how big their have gotten, we are all the little guys compared to the big box and mega online shopping websites. Not many can compete with their deep discounts and buying power, so we do not try. We do however compete for your best interest in the brands we do cary. Magnolia, Willow Tree and also Cariloha.

We also value our customers loyalty, their time and their money! We all work hard and should get quality for every penny spent. Because at the end of the day YOU are our Urban Silo Market & Cariloha Scottsdale family and without YOU we wouldn't be here. So that is why I wanted to take the time today and blog about our Price Matching Policy!

Yes folks, if we haven't already told you in the store we price match on the Magnolia Home line & Cariloha when it is in line with our policy. In short, Our policy states that we will price match another licensed retailers online price on the same item in the same timeframe. Obviously there are more details and each price match request needs to be reviewed and approved, however the reason we have this policy is because we care about YOU, our CUSTOMER. Please note there may be occasions where the product you are looking for is not the identical item or the seller is not a licensed branded retailer and we may not be able to price match however we will review each request individually. For more information on our internal policy please visit our website or call us at one of our stores.

We appreciate each of you and thank you sincerely for your support and shopping with us. It takes a village and we are proud to have y'all as part of ours!

Our best,

Mel & Brian